2020/04/27 Lancashire Resilience Forum update

Lancashire Resilience Forum, supporting the County throughout the Covid-19 pandemic – for the latest PDF bulletin please click on the link below:

LRF Update 17th April (1)

2020/04/24 NHS still open and Suicide prevention campaign

During the Governments press conference last Friday on the coronavirus pandemic, Health Secretary Matt Hancock insisted people with health concerns besides suspected COVID-19 should go through the usual services. There is a worry that people are putting themselves or their loved ones at risk by not seeking help when it’s needed. NHS services are still open and  anyone suffering with a health issue and has doubts should not hesitate to seek help. The current guidance is that if you need to use the NHS for reasons other than coronavirus, first call your GP or call 111 and if its life threatening call 999. If you or someone you know is seriously ill, please don’t let that put you off going into hospital for an emergency. Hospitals have COVID-free areas to look after people with all different needs.

We’re open – let us help you

The message is: “we’re open, let us help you”. There is a worry that people are putting themselves or their loved ones at risk by not seeking urgent help when it’s needed.

The people of Morecambe Bay have been brilliant at staying home to save lives, but if you or someone you are with shows signs of a serious, life-threatening Illness or injury they must go to hospital.

There’s a worry that people who may be experiencing a heart attack or stroke are putting off coming to hospital.

A&E attendances at our three hospitals are now 66% fewer than the same time last year. The NHS is under immense pressure, but these illnesses and diseases haven’t gone away.

All of our NHS services are still open and anyone suffering with a health issue and has doubts should not hesitate to seek help. We would rather they called 999 or attended an A&E to find an honest mistake has been made than be too late to save a person’s life.

People can be nervous at the best of times about coming into hospital, and we understand the feeling of uncertainty right now during the Coronavirus pandemic. The Doctors and Nurses may look a little different at the moment, but it’s for everyone’s safety.

If you are seriously ill, please don’t let that put you off coming to hospital for an emergency.

We have COVID-free areas to look after people with different needs.

Health chiefs across Morecambe Bay are urging people not to put off getting help when they need it.

Suicide prevention campaign launches to tackle COVID-19 fallout

Lancashire and South Cumbria Integrated Care System (ICS) has launched a suicide prevention campaign encouraging residents to “keep talking” throughout the coronavirus (covid-19) pandemic.

Real-time reports of suspected suicides have increased in Lancashire and South Cumbria as people stay home during lockdown and self-isolation. To tackle this, the ICS has created materials to share on social media and via local community hubs asking people to call their friends and family and keep talking by text, phone and video call, while social-distancing measures are in place.

The four main audiences are:

 Young people and older teenagers used to spending lots of time with their friends

 Parents who are juggling home working and home schooling

 Men who have been furloughed, made redundant or who are self-employed

 Older and vulnerable people who are self-isolating.

2020/04/25 County Council need more paid carers

URGENT – County Council need Carers

Lancashire County Council is committed to helping keep the most vulnerable people in our county safe and supported as we face the unprecedented challenge of the coronavirus.

As a county council we know this is something we cannot do on our own.  We need to come together across Lancashire during this uncertain and difficult time to make sure we can safeguard our most vulnerable residents, particularly those who are currently in a care setting.

We are now urgently recruiting more paid carers to care for our most vulnerable residents so if you are caring, responsible and good with people, please get in touch. 

Your role will involve making a difference to vulnerable peoples’ lives by supporting them with everyday tasks that they now struggle to do without some help.

You may be based in a residential home providing specialised support or be asked to provide more general support for people with a variety of care needs.

If you have recently left a role in the care sector or have previous experience in a care setting we would love to hear from you. If you don’t have any experience but want to help out, please get in touch too as experience is not essential.

This is no small role, every time you support someone with personal care it helps make a direct impact on helping our collective fight against the virus.

Join our care team

Please visit our website for more information and simply complete the form on the page to register your interest and we will get in touch www.lancashire.gov.uk/jobs/carers

2020/04/09 Consumer alerts from Lancashire County Council – April 2020

Beware Property Repair Cold Callers

Trading Standards have received reports of householders being cold called by property repairers and are concerned that rogue traders may take advantage of the current situation, targeting older or vulnerable residents who are self-isolating or shielding.  

In South Ribble an elderly gentleman, after being cold called, agreed to have his drive and patio jet washed, the price of initially £7000 was reduced to £3500, but when Trading Standards intervened, the traders alleged a misunderstanding, the price being £350.   In Fleetwood a householder agreed to groundworks and fencing but was concerned that the monies, over £12,000 were excessive.  Reports have also been received regarding cold callers offering roofing services in the Burnley area.

In the Garstang area a lady in her 80’s received a flyer offering gardening services.  The traders arrived at her house within 10 minutes of her contacting them, giving her no time to think, and after just over an hours work charged her £750 for cutting back a conifer. The lady felt bullied into paying this excessive amount for poor quality work.

Best advice is to get a written quote before agreeing to any work and remember for most contracts agreed at your home you should be given a 14 day cooling off period in writing.

Bogus Gas Man

A vulnerable lady in Thornton Cleveleys received a knock on her door from a man claiming to work for the gas board stating it had shown up on their computer that she had a leak.  Coincidentally she had recently had a legitimate gas repairman out to her property.  The bogus caller looked at the meter but then called his ‘boss’ on the telephone who told her she would have to pay to have a tree outside her house, trimmed down.  The lady argued that the tree was not her responsibility and got the individual to leave.  It is suspected the callers may be linked to a bogus roofing job she had previously had done.

Be suspicious of utility providers turning up unannounced at your door.  Always ask for  identification but check independently with the utility company.  In most cases you will have received a letter in advance letting you know work will take place.

Trading Standards advice is to always say no to cold callers.  The Safetrader scheme can help you find a trader in your area, contact 0303 333 1111 or go to www.safetrader.org.uk

White Goods Insurance

Please be wary of telephone calls offering warranties for white goods.  Often the callers can be persistent, repeatedly calling the householder and once you have agreed to a warranty, you can be targeted by other similar calls.  In one case a man, suffering with dementia, had given his bank card details to several of these companies, paying around £90 each time.   In another case a customer had paid £1800.  Remember, you will have cancellation rights of 14 days for most contracts agreed over the telephone.

To reduce telesales calls join the Telephone Preference Service on 03450 700707

Bit Coin Scam

Be wary of telephone calls stating they can claim money back for previously paid investments.

A Lancashire resident who had paid out £18,000 for a Bit Coin investment over 3 years ago received a telephone call from a scam company claiming they had been ordered by the bank to refund her the investment money.  They needed her bank account details and would also need a payment from her of £2000.

Contact the Trading Standards Service via the Citizens Advice Consumer Helpline on 0808 223 1133


2020/04/07 HMRC update

Updated information on the Coronavirus Job Retention Scheme.

I can now confirm that the employer guidance and guidance for employees have been further updated in line with some of the main queries we have received from stakeholders. Whilst all the guidance has been refreshed, the main areas I would draw your attention to are:

  • the more detailed information on scheme eligibility

  • further information on how to calculate a claim

  • clarification of what constitutes wages.

I would encourage you to please review the links above if you would like more information about the scheme.

We will continue to keep you informed to ensure that you have access to the assistance you need.

Yours sincerely

Jim Harra

First Permanent Secretary and Chief Executive – HMRC

2020/04/07 NHS coronavirus status checker

The NHS are asking people to log their coronavirus symptoms to help others and build up data on COVID-19. The Coronavirus Status checker was launched on the 4th April and people with possible symptoms are being asked to answer a few questions . The information gathered will help the NHS to plan its response to the outbreak, indicating when and where more resources like oxygen, ventilators and additional staff might be needed and will provide valuable insight into the development and progression of the virus across the country. Information collected by the NHS Coronavirus Status Checker will form part of a core national COVID-19 dataset held by the NHS.

The tool is live now and people can complete the survey either for themselves or on behalf of someone else with their permission.

It asks them:

·         Why they are staying at home

·         To choose from a series of options to describe how they are feeling

·         Whether they have any other health problems

·         Their date of birth

·         Their postcode

·         How many people are living in their home.

2020/04/04 – Info from Morecambe Bay Partnership

We’re thinking of you

All of us at Morecambe Bay Partnership are thinking of you – our friends and supporters. We hope that you are comfortable and finding ways to adapt to new circumstances.  Please let us know if there’s something we can help with.

Like you, we’re looking out for our friends and family. Our team quickly got used to video meetings from home, but juggling childcare is… well you can imagine, let’s be positive, and call it haphazard.

Once we can, we’re greatly looking forward to welcoming you back to our events to care for the Bay we all love.  Meanwhile stay home, stay safe and look out for one another.

We’ll get through this together

Hooray for NHS and all key workers, as well as local support groups – springing up everywhere. A wonderful sign of community spirit and energy.  This gentle kindness echoing through our communities will get us through these days together. If you need help and can’t find a group local to you, please let us know, we can help.

Now more than ever, we’ll be pleased to hear from you if you want to get in touch

Beat boredom with stories of the Bay

Our Recording Morecambe Bay Website holds a huge array of fascinating stories and archaeological records from our collection.

Lose yourself in memories from our oral history archives – from shrimping tales to the Super Swimming Stadium – you can enjoy voices from all corners of the Bay.

You can also explore virtual 3-D models of archaeological sites, discover new historical research or simply enjoy old maps, photographs and information about our shared history.

Not sure where to start? Try the Morecambe Bay Lives Podcasts, the history of Jenny Brown’s Point or stories of our fishing industry – music, voices, animations and beautiful images – just check Catching Tales.

We’ll keep sharing stories on social media and would love to hear your stories and memories and see your old photographs too.

Think before you flush!

Only the 3Ps “pee, poo and toilet paper” should be flushed – a timely reminder from Hannah, our LOVEmyBEACH Officer.

Kitchen roll, wet wipes, newspaper and even socks are being used and causing blockages in the sewers and problems in septic tanks.  “If you’re stuck, and using alternatives, they go in the bin, not down the loo,” said Hannah.
Stick to flushing only the 3Ps to keep our sewers clear and beaches safe and clean for everyone. Learn more at https://lovemybeach.org/at-home/

About this page

We will be using this pages to keep you up-to-date with informaton about the current Covid-19/Corona virus. The most recent information will come to the top of this page, so read the first item here to get the latest news. Older information will still be here, just further down.



What can I do to help my family, friends and neighbours?

·        Please follow the latest advice from the government in relation to self-isolation, to protect yourself and others

Wherever possible people who are self-isolating are being encouraged to ask for help from family, friends, and neighbours. We would encourage everyone who can help others to let their family, friends and neighbours know if they are available and what they can do to help.

The type of help which could be offered includes:

·        collecting and delivering shopping – leaving deliveries on the doorstep or safe place to avoid close physical contact

·        suggesting local shopping options and trusted suppliers

·        collecting and delivering prescriptions if you are the nominated person registered with the GP

·        caring for pets

·        regular social contact via telephone, FaceTime, skype calls or other methods that will avoid physical contact (offering to call your neighbour who can’t get out so they have someone to chat to on the phone could make all the difference)

·        encouraging people to contact others in the same situation by linking people together

·        delivering books and magazines or materials to support hobbies such as wool for knitting or art materials

·        reassuring people with accurate and up to date advice and information

·        signposting people to other sources of help if needed

What else can I do to help?

We are aware that informal networks of volunteers are being set up within the district.

·        Lancaster district CVS is asking people to complete an online form to coordinate these efforts. If you’re able to offer support, please register your interest and someone will then be in touch to discuss your interest or your offer

·        If you can’t donate your time but would still like to help, an urgent appeal for financial donations has been launched. This is to help provide financial support for those organisations that are providing support for vulnerable people

·        Local foodbanks are also grateful for any donations you may be able to provide, particularly from any cafes and restaurants that have perishable stock that they need to dispose of

I need help and support

There are a number of local organisations offering support to local people in need. They include:

·        Morecambe Bay Foodbank offer emergency food and support to people in crisis

·        The Olive Branch supports vulnerable local people and those who are socially disadvantaged

·        Stanley’s Community Centre in Harbour and Heysham North Wards are offering food delivery through their food club on a Tuesday evening as well as telephone support on 01524 410076

·        Marsh Community Centre is providing telephone support on 01524 843300 as well as food club services and distribution on Thursdays

·        West End Impact are offering telephone support and advice on 01524 888929 or email info@westendimpact.org.uk – they also offer takeaway food in Harbour / Heysham North on Thursdays and Sundays   

Information for voluntary organisations, charities and community groups

The city council is in the process of establishing a district-wide voucher system for emergency food that will cover all charities, community centres, churches, schools and vulnerable individuals.

Community partners are being asked to provide the following information to assist in making arrangements:

·        Your organisation name

·        Staff contact(s)

·        Contact details (email, phone address)

·        Your logo if possible

·        Details of whether you are currently operating and what those hours are

Please email these details to lancasterdistrictcovid19@gmail.com so that we can collate a list of those organisations who would like to be able to refer clients. We will also have a hotline for organisations on the front line who can call with any questions: 01524 932001.

Last updated: 27 March 2020



2020/03/31 – info test